Join Our Growing Team at Holstep Health!

Merri Health is now Holstep Health - a new chapter in delivering high-quality healthcare to our communities.

Job Title: Consumer and Community Engagement Lead

Team: Strategy & Advocacy
Location: Holstep Health sites as required
Employment Type: Full-Time

About Holstep Health

Holstep Health provides expert, compassionate, comprehensive local healthcare throughout every stage of life. We offer more than 120 health and social care services across the north, north-west, and north-east of metropolitan Melbourne, plus statewide programs like Carer Gateway and Gambler's Help.

Holstep Health was formed in October 2024 following the merger of Banyule Community Health and Merri Health. Our new name reflects our commitment to community-led, inclusive healthcare.

About the Role

Lead the voice of our community at Holstep Health.

We're seeking a passionate Consumer & Community Engagement Lead to develop and implement a co-designed engagement framework that strengthens consumer and community participation across our organisation. Reporting to the Marketing & Communications Manager, this role will drive collaboration, inclusivity, and innovation to embed community voices at the heart of our services.

You'll work closely with leadership, internal teams, and external partners to create meaningful connections and build capacity for engagement. If you're committed to community-led change and have a strategic mindset, this is a key leadership role for you.

Key Selection Criteria

• Tertiary qualifications in community development, community services, public health, or related field
• Proven experience co-designing community engagement frameworks in health or social service organisations
• Strong skills in facilitating consumer and community engagement activities within budget
• Ability to provide expert advice on engagement strategies for diverse target groups
• Experience in developing, implementing, and evaluating community campaigns
• Excellent communication skills, able to tailor messaging for diverse audiences
• Strong organisational skills with ability to manage multiple priorities

Desirable

• Experience working with vulnerable or at-risk communities
• Background in for-purpose community organisations
• Sensitivity to culturally diverse and disadvantaged populations

Why Join Holstep Health?

• Be part of a forward-thinking organisation transforming community health
• Work alongside passionate leaders and supportive teams
• Flexible working arrangements and professional development opportunities
• Salary packaging options
• Contribute to meaningful initiatives that improve lives across Australia

How to Apply

Please review the attached position description and send your CV and cover letter outlining your experience to jobs@holstephealth.org.au

We encourage early applications as interviews may begin before the closing date.

Applications close: 06/06/2025

Additional Information

Preferred candidates will undergo reference and background checks, including a criminal record check. Candidates must have the right to work in Australia.

Holstep Health is an equal opportunity employer and encourages applications from diverse backgrounds including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse communities, LGBTIQA+ individuals, and people living with disabilities.