Building Bridges Mental Health and Wellbeing Community Connector

• Position: Building Bridges Mental Health and Wellbeing Community Connector

• Location: West Heidelberg

• Job Type: Fixed term - Full time

Join Holstep Health as our Building Bridges Mental Health and Wellbeing Community Connector. Based in West Heidelberg, this full-time role strengthens connections between Somali and Muslim communities and our Mental Health and Wellbeing services. As part of the Building Bridges project team, you will provide a culturally safe linkage point to support access to care, build partnerships with community organisations and Elders, and work with our mental health teams to enhance cultural safety. You will also help design and deliver community education and outreach that promotes mental health awareness and trust in services.

This six-month position (with potential extension) offers hybrid working, a supportive and diverse team, and generous salary packaging. We welcome applicants with lived experience and/or a Somali or Muslim background. We are particularly seeking a man to complement the current team, but all strong candidates are encouraged to apply.

YOUR NEW ROLE:

• Build and support connection between the Somali community and the Mental Health and Wellbeing services at Holstep Health.

• Support access for Somali and Muslim communities to mental health and wellbeing services by providing a linkage point to facilitate entry into services.

• Work with the project team to plan and deliver a range of community education and engagement activities which support education and awareness of mental health, and improve/build cultural safety within the service system that supports people experiencing mental health issues and their families/carers.

YOU WILL BE RESPONSIBLE FOR:

• Provide warm, culturally safe support to Somali and Muslim people seeking to access mental health and wellbeing services.
• Support clients through intake and assessment processes and refer to other services, as needed, including support for carers/families/loved ones
• Support the planning and delivery of community education and engagement events & activities
• Contribute to the planning and evaluation of the project
• Develop, maintain and enhance relationships with key stakeholders and relevant community leaders
• Engage with internal staff to increase awareness of the project and to support the engagement of the Somali community
• Engage in relevant training
• Collect and record all relevant data/information to enable necessary reporting
• Ensure that client confidentiality is respected and upheld at all times

WHAT YOU NEED TO SUCCEED:

Essential:
• Member of the Somali Australian community
• Ability to work collaboratively and in partnership with internal and external service providers
• Skills in planning and delivering community education events/activities
• Demonstrated organisational skills
• Strong computer skills and the ability to use common software programs for administrative purpose and the recording of relevant data
• Strong interpersonal and communication skills, both written and verbal

Desirable:
• Lived experience of a mental health issues, either personally or that of a family member/loved one
• Tertiary qualifications in mental health, community services or other relevant field
• Understanding of the health system, in particular the mental health system
• Experience in working with youth

HOW TO APPLY:

Please review the attached position description. To apply, either submit your application via the platform or email your CV and a cover letter outlining your experience to jobs@holstephealth.org.au

Please submit the following:

• A cover letter

• Your resume (including two recent referees)

• A response to the key selection criteria (outlined in the position description)

Applications Close: 02/01/2026